Your Questions About Car Rental in Morocco, Answered
General Questions
01.
How do I book a car with Iswiro Cars?
You can book easily through our website or by contacting us directly via phone or email. Simply select your preferred car, rental dates, and pick-up location. We’ll confirm your booking promptly.
02.
Where can I pick up and return the rental car?
We offer flexible pick-up and drop-off options, including delivery at Casablanca Airport, your hotel, home, or any major city across Morocco.
03.
What documents do I need to rent a car?
You will need a valid driver’s license, a passport or national ID, and a credit card for the security deposit. International driver’s licenses are accepted.
04.
Is insurance included with the rental?
Yes, all our rentals include comprehensive insurance and 24/7 roadside assistance at no extra cost.
05.
Are there any hidden fees?
No. Our pricing is fully transparent with all taxes, fees, and insurance included in the quoted rate.
Rental Policies
01.
What is the minimum age to rent a car?
Drivers must be at least 21 years old, and in some cases, a young driver surcharge may apply for renters under 25.
02.
Can I add an additional driver?
Yes, additional drivers can be added to the rental contract. Please inform us in advance and provide their driver’s license details.
03.
What is your fuel policy?
Cars are provided with a full tank of fuel and should be returned full to avoid refueling charges.
04.
What is your cancellation policy?
You can cancel your booking up to 24 hours before the rental start date for a full refund. Late cancellations may incur a fee.
05.
Is a security deposit required?
Yes, a refundable security deposit is held on your credit card as a pre-authorization during the rental period.
Vehicle Information
01.
What types of vehicles do you offer?
Our fleet includes economy cars, sedans, SUVs, 4x4s, and minivans to suit all travel needs.
02.
Are your cars well maintained?
Absolutely. All vehicles undergo regular maintenance and safety checks to ensure they are in excellent condition.
03.
Can I rent a 4x4 for desert trips?
Yes, we have 4x4 vehicles specially suited for desert and off-road driving in Morocco.
Additional Services
01.
Do you offer GPS or child seats?
Yes, GPS units and child seats can be provided upon request, subject to availability and additional fees.
02.
Can I extend my rental period?
Rental extensions are possible based on vehicle availability. Please contact us as soon as you know you need an extension.
